Front of House Manager

Front of House Manager – Vibrant Café Environment

Location: Perth, WA

Employment Type: Full-time

Salary: $65,000–$75,000 + super

Are you a hospitality leader who thrives in fast-paced environments and knows how to create memorable customer experiences? We’re seeking a dynamic Front of House Manager to lead our café team with energy, professionalism, and heart.

About Us

We’re a community-focused café known for our warm service, seasonal menu, and vibrant atmosphere. We believe in celebrating our team, engaging our customers, and delivering excellence in every cup and plate.

Key Responsibilities

• Lead and inspire the front of house team, fostering a positive and high-performing culture
• Oversee daily operations including reservations, service flow, and customer engagement
• Ensure compliance with OH&S and food safety standards
• Collaborate with kitchen and management to maintain smooth operations
• Handle customer feedback with professionalism and warmth
• Monitor and report on front of house KPIs and financial performance

What You Bring

• Minimum 2 years’ experience in a supervisory or management role in hospitality
• Proven leadership and team-building skills
• Strong communication and conflict resolution abilities
• A passion for customer service and community engagement
• RSA certification (essential); barista or bartending experience a plus
• Flexibility to work across weekdays and weekends

What We Offer

• Competitive salary + super
• Supportive team culture with recognition initiatives
• Opportunities for professional development and career progression
• A creative, values-driven workplace where your ideas matter

Job Type: Full-time